Citadel Consulting, Inc. is a well established over twenty (20) year old IT consulting services company, recently awarded GSA Federal Supply Schedule Contract Number GS-35F-0162N. We specialize in consulting, custom developer of computer software, with computer consultants providing software technology, analysis, programming, hardware, software evaluation, and services that dramatically improve application quality and developer productivity. Citadel places special emphasis on manufacturing, government, insurance, education and financial organizations. Citadel delivers a completed product ready for client use.  

MISSION STATEMENT

The Mission of Citadel Consulting, Inc. is dedicated to excellence. Our objective is the development and implementation of efficient data processing systems that will satisfy the user requirements and at the same time be cost effective. Our systems are designed with hardware considerations; be it for large mainframes or mini-computers. Our flexibility increases efficiency by providing the best tools available for each specific task. By utilizing the latest technological innovations and methods structured design and programming techniques, all major programming languages, the latest operating systems and analyst/ programmer tools and aids. Our goal is to build customers for a lifetime by strengthening the bonds that link our businesses to each other and to our customers.

PHILOSOPHY

We at Citadel are dedicated to excellence. Our objective is the development and implementation of efficient data processing systems that will satisfy the user requirements and at the same time is cost effective. Systems are designed with hardware considerations; be it for large mainframes or mini-computers. This flexibility increases efficiency by providing the best tools available for each specific task. Growth is deliberate at Citadel. The current rate of growth is over 20% per year. This goal of company growth and expansion creates opportunities for Citadel employees to excel and to achieve increased responsibility and rewards, which reflects increased productivity for the client. Future growth at Citadel is assured by a mixture of innovative products, quality service and an aggressive marketing program. Becoming an industry leader in the field of consulting is a commendable achievement. These results have been produced by effective management, dedicated people and a unique desire to excel!

PRODUCTS

In an effort to ensure the satisfaction of our customers, Citadel offers comprehensive training, consulting and technical support services on a worldwide basis. These services are designed to make sure that customers realize the full benefit of Citadel services, and that they achieve their goal of rapidly delivering mission-critical applications that answer business and user needs. CITADEL offers all services required utilizing full Systems Integration to conduct business with the private sector or federal government. Customers may request total solutions package or individual services.

CITADEL GUARANTEE

We believe so strongly in this commitment to quality and excellence that we GUARANTEE our Project work and individual Associate's performance.

METHODOLOGY

What we do: Citadel performs a feasibility study for companies that wish to right size or are in the midst of right sizing. This study, customized for each client, takes into consideration the company's business goals as it relates to possible technical solutions and the impact on the operation and the organization. In addition, an important aspect of this study is the cost/benefit analysis.

SERVICES: Citadel is a custom developer of computer software, with computer consultants providing software technology, analysis, programming, hardware, software evaluation, and services that dramatically improve application quality and developer productivity. Citadel offers a wide array of systems integration capabilities including:

     Customer Reporting
     Customer Software Services
     GEAC / DUN & BRADSTREET SOFTWARE System Interface
     Personnel Training and Education
     Product Installation
     Production Support
     Program Management
     Systems Analysis, Consulting, and Design
     System Testing, Configuration, and Certification
     Technical Support
     Technical and Application Expertise
     Upgrades and Update Bulletin Installation
     Financial Management Software
     Financial Information Management Software
     Other Commercial Software
     Computer Hardware Components
     Training on Value Added Network Services
     Phone Support
     Upgrade Program
     Training Courses and Informational Seminars
     Computer Hardware Installation and components

COMPUTER HARDWARE INSTALLATION and COMPONENTS

     LAN Design and Maintenance
     Cyberspace Information Exchange
     Multimedia Design of Customized Instructional Materials
     Performance Support/Training

In an effort to ensure the satisfaction of our customers, Citadel offers comprehensive training, consulting and technical support services on a worldwide basis. These services are designed to make sure that customers realize the full benefit of Citadel services, and that they achieve their goal of rapidly delivering mission-critical applications that answer business and user needs.

CITADEL offers all services required to utilize full Systems Integration to conduct business with the private sector or federal government. Customers may request a total solutions package or individual services.

CITADEL currently employs seven full-time staff, including all partners. Additional experienced staff may be hired as the company continues to grow.

CITADEL plans to focus on increasing sales of its present products and services over the next year. However, we will explore opportunities in other industries already penetrated, (e. g.) local government, manufacturing, small business, education, breweries, pharmaceutical companies, automotive manufacturers, etc.

CITADEL continues to submit proposals to federal agencies and targets federal contractors. CITADEL currently derives the majority of its sales from the private sector.

CITADEL is a minority firm certified to do business with the Federal Government by the Small Business Administration SBA 8(a) on 04/16/93, for a period of nine years with graduation set for year 2002.

Since its inception Citadel has been providing services, developing products and investigating markets, and accomplishing other activities characteristic of a development stage company. The development of new products and the provision of new service are planned as ongoing activities.

NEW! NOTE:  Effective October 1, 2000, GSA switched from the Standard Industrial Classification System (SIC) to the North American Industry Classification System (NAICS) for Federal acquisitions. NAICS is a new system developed to classify industries in more detail that the 1987 SIC system. NAICS codes will be used throughout Federal acquisition in the same manner as the SIC codes were previously used.

The Small Business Administration (SBA) has amended its regulations to convert small business size standards from the SIC system to NAICS. The Federal Acquisition Regulation (FAR) is being amended to incorporate the change effective the same date.

Since its inception Citadel has been providing services, developing products and investigating markets, and accomplishing other activities characteristic of a development stage company. The development of new products and the provision of new service are planned as ongoing activities. The following is a partial list of customers CITADEL 's has served in the Region 5 area:

    Allstate Corporation
    Briggs & Stratton, Inc.
    Carter's Income Tax Service (Electronic Tax Filing)
    Chicago Transit Authority (CTA)
    Consulat of Haïti (Chicago)
    CR Industries
    Dean Witter, Discover & Co.
    Dun & Bradstreet Software
    FMC Corporation
    G. D. Searle & Co.
    Haïtian-American Chamber of Commerce of Chicago
    Haïtian-American Community Association
    Harnischfeger Industries
    J. I. Case (A Tenneco Company)
    Joseph T. Ryerson & Sons Inc.
    Leaf, Inc.
    Natural Gas Pipeline (a Div. of Occidental Petroleum)
    Packaging Corporation of America (A Tenneco Company)
    PC Products Services
    Planning & Resource Services, Inc.
    Roundy's Foods
    Skidmore, Owings & Merrill
    Spiegel
    UOP - United Oil Products
    US Steel

    E-Business (web-base application development etc.)

    Staff Augmentation (additional outsourcing services)

    Systems Integration (hardware, software, installation & services)

    Data Warehousing

    Cabling

    ERP Solutions

    Software Development

    Consulting Services

    Customer Relationship Management (CRM)

    Training and Education

 

This section is a combination of narratives and questions that outline Citadel's technical skills and abilities relevant to the selected Service Category. Citadel provides exceptional professionals to guarantee client satisfaction by utilizing the latest technological innovations and methods, computer hardware, data base management systems, structured design and programming techniques, all major programming languages, the latest operating systems, micro-processor development technology and analyst/programmer tools and aids to fulfill its concept of client relationships. Citadel provides a level of service that is unmatched in the consulting industry. All of our client's technical needs can be met exclusively by Citadel.

Citadel can provide the following range of services to meet your various needs: personnel hardware, software, documentation, tools, materials, labor, transportation, development & software modification, designing & implementing user interface, database design, training, systems support, on-site maintenance and other items necessary to support the maintenance and enhancement of any organization.

1)     Citadel Resources and Experience

        Cisco                                                             Geac

        Microsoft                                                       Peoplesoft

        SAP                                                               SAS

Comment:

Citadel has the resources and experience to address our client needs. We have an experienced staff of system development professionals located in Illinois and an even larger pool of resources available from our sub-contractor pool of companies in Illinois. In addition to the local resources, we can call upon our technical consultants partners within the United States. We have the experience to assist you in a wide range of technology projects from traditional systems development to cutting-edge web based development. Added to our internal resources, Citadel maintains close relationships with the world’s premier technology providers and a number of specialties consulting firms (Cisco, Geac, Microsoft, Peoplesoft, SAP, SAS and many others). We draw upon these resources as appropriate. Citadel's consultants are able to draw from a wide range of technology resources. Direct access to laboratories and research centers provides Citadel with the ability to develop custom strategies, understand and select the most viable architecture components, and chart a direct path to implementing the new IT architecture. We partner with our clients to help them understand their unique architectural needs, the technology necessary to achieve their goals, and the requirements to achieve their business objective.

        Data Flow Diagrams                                     Prototyping Systems

        H.I.P.O. Chart                                             Warner/Orr Diagrams

        Nassi-Schineiderman Charts                         Yourdon Structured Method

Comment:

We adopt the client policies, methods and standards whenever they are available. We have a complete set of Citadel policies, methods and standards that we share with our clients if their existing methodologies are not sufficient. For example, with client/server development projects we often find the existing policies and standards do not adequately address the new technologies. In these cases, we will work with the client to develop new standards for their organization using our methods as examples.

3)     Mainframe

        CDC 6000                                                    ClearPath

        DEC                                                              Honeywell

        HP1000 / 3000                                              IBM - 390

        IBM - AS/400                                               IBM - ES9000

        IBM PC's                                                      IBM MVS/XA, VS1, DTMS

        IBM - S370                                                   IBM - S36

        Prime 400                                                      Unisys-A Series

        VAX 11/780, 11/785                                     WANG

Comment:

As a small systems integrator, Citadel has worked in a variety of technical environments, with varying mixes of computing platforms. Citadel has encountered virtually all combinations of the above environments. Citadel is an independent and objective provider of services and our professionals have expertise in multiple-vendor computing environments. Citadel has also provided a wide range of management consulting services including strategic planning, operations improvement, and business process re-engineering.

4)     Midrange/Minicomputer

        AIX                                                               UNIX

        AT&T                                                            Solaris

Comment:

As a small systems integrator, Citadel has worked in a variety of technical environments, with varying mixes of computing platforms. Citadel has encountered virtually all combinations of the above environments. Citadel is an independent and objective provider of services and our professionals have expertise in multiple-vendor computing environments.

Citadel has also provided a wide range of management consulting services including strategic planning, operations improvement, and business process re-engineering.

5)     Client/Server/Distributed Systems

        Banyan                                                          Sun

        Novell                                                           Windows NT

Comment:

Client Server Development heightens information accessibility and control through improved system connectivity. Linking a sophisticated workstation, information servers, to a mainframe or powerful microcomputers. Client/server systems expedite and enhance business processes. Unlike traditionally limited host-based systems. Client/server systems deliver the operational and organizational efficiency that today’s fiercely competitive marketplace demands.

6)     Desktop

        Apple                                                            PC Platforms

        IBM Compatible                                            SUN

Comment:

Citadel’s technically trained professionals possess extensive experience and are committed to providing the added dimensions of increased interoperability and flexibility to your business process. Our professionals deliver smooth transitions to client/server systems. We advise and support business specific initiatives, package selection, integration strategy formulation and strategic alignment. From a thorough evaluation and integration of existing hardware/software to the development of a customized system design, development and implementation, Citadel’s client/server development practice enables businesses to dramatically improve efficiency.

7}    LAN

        Ethernet                                                        Token Ring

        Firewalls/Security                                         Wireless Communications

Comment:

Information Technology (IT) Architectures help today’s complex distributed systems work together seamlessly

to achieve your business objectives. Citadel’s IT Architecture services are needed when your business experiences rapid or radical change. Often these times are when a business is in the midst of:

• Business process reengineering project

• Mission-critical package implementations
• Client/server migration efforts
• Downsizing or explosive growth
• Mergers and acquisitions

Enterprise Networks consist of the hardware, software, and connectivity required to effectively transport voice, data, and video across an enterprise. Moreover, these enterprise-wide infrastructures are typically vendor- and system-independent, and provide for anywhere-to-anywhere connectivity, locally, regionally, or globally. Sometimes referred to as the fourth utility, networks have become absolute prerequisites to the implementation of almost any mainstream information system of importance to business today.

       COBOL                                                         FORTRAN 

        PL/1                                                              RPG

        ACCESS BASIC                                          HTML

        ASSEMBLER                                               SQL

        SAS                                                              ADF

        MAPPER                                                      PASCAL

        C++                                                              VISUAL BASIC

        CLIPPER                                                      FOX PRO

        IMAGE (HP)                                                 IMS SQL/DS TOTAL

Comment:

Citadel assists clients in planning, implementation, and evaluation of enterprise-wide communications networks. We use a structured approach for assisting clients in essential planning for hardware, software, carrier, and other support needs in an enterprise-wide communications network. DATABASES: Describe products and experience.

9)     Database Administration

        ORACLE                                                      JAVA

        NATURAL                                                   QMF

        ABAP                                                           ASSEMBLER SDT (PDL)

        ADABASE                                                   BOMP/DBOMP

        DB2 IDMS                                                   VAX-11 IDMS

Comment:

In today’s marketplace, the amount of data an organization can collect and use has multiplied exponentially. However, many would admit they are data rich and information poor. Increasingly demanding deadlines and fast-track priorities challenge organizations to find the information they really need and in an expeditious manner. Business Process Reengineering studies report that processes are being strangled by the inability of today’s non-integrated systems to share data.

        POWERBUILDER                                        VISUAL BASIC

        LOTUS DOMINO                                        JAVA

        IBM VISUALAGE FOR JAVA                     FILENET

Comment:

Citadel has assembled a team of highly trained and experienced specialists who are practiced in all facets of application development, testing procedures and processes. Unlike software vendors and implementation consultants who simply provide training, our professionals take full responsibility for data quality, user balancing and control functions, involving the users and internal auditors during the entire development and implementation process.

11)   End User Tools

        MICROSOFT OFFICE SUITE                    LOTUS OFFICE SUITE

        ABT PROJECT WORKBENCH                  OPEN PLAN & WELCOM

Comment:

Developing a reliable record standardization and lookup approach. Utilizing a technical approach that uses CRM’s assignment function

• CRM System: customer, contact, address, opportunity, activity tables

• ERP System: customer, contact, address, order, invoice, and payments objects.

• Field Service System: customer, contact, address, incidents

12)    Database Structures and Methodologies

        ADABASE                                                   DB2 IDMS

        ABAP                                                           NATURAL

        BOMP/DBOMP                                           ORACLE

Citadel’s Data Management solutions enable businesses to successfully transform disparate data into valuable information. Such a transformation makes information delivery more timely, allows for easier decision making, makes financial analyses and reporting more comprehensible. Offering value in terms of timeliness, completeness, consistency, integrity and flexibility enables data to be a vital part of an information system that reflects the current state of your business.

          Dun & Bradstreet Software Interfaces          Project Management

          Production Support                                      Product Installation

          Balancing and report writer testing                Posted transaction testing

          Month-end testing                                        Front-end transactions

          Production parallel                                       I/M-A/M Verification phases

Citadel’s Technology Testing group provides our clients with the assurance that the technology they are using, or intend to use, has been proven and validated to meet their business specifications. Through a combination of network, data management and workstation based tools, knowledge workers can now subscribe to relevant information that can be easily navigated and quickly comprehended. Faster access to data allows enterprise data to be transformed into constructive, valuable information.

14)   Software Applications:

        SAP                                                              GEAC - D & B, Millennium

        PeopleSoft                                                     Microsoft Products

Comment:

Citadel assists clients in planning, implementation, and evaluation of enterprise-wide communications networks. We use a structured approach for assisting clients in essential planning for hardware, software, carrier, and other support needs in an enterprise-wide communications network. Mainframe development and support: Provided User and technical support for Geac (Dun and Bradstreet) GL: M, AP: M, PO: M, AR: M, and FA:M systems, as well as an in house Project Accounting and Billing system.

Designed and developed new procedures/reporting in the Accounts Receivable system that would facilitate better reporting on the reorganization of Market Area.

Design and development of new financial subsystem, containing several new screens/interfaces/reports to reflect Strategic Business Unit realignment.

Responsible for complete support of Dun & Bradstreet's General Ledger, Accounts Payable and Purchase Order systems, including the design and development of a conversion from the DBS Purchase Order system to the a proms Accounts Payable/Purchase Order system.

15)   Help desk solutions/technologies

        Corel Products                                              Lotus Products

        Claris Products                                             Adobe Products

        Web Browsing Products                               Web Development Products

        Unisys Products                                            IBM Products

Comment:

Technology Management encompasses the broad spectrum of processes, skills and tools that companies employ to efficiently control and utilize their information systems resources. Effectively managing technology enables efficient, consistent, and secure access to information. Building solid systems management foundation, which addresses availability management, problem and change management, Help Desk, operations,

security and business recovery is essential in developing a successful business.

16)  Data Development

       Data Analysis                                                  Data Modeling Facilitating and Consulting

Citadel works with clients to unlock data and create a rich information environment across an enterprise. Citadel’s decision support services focuses on Executive Information Systems, Decision Support Systems, Analysis and Reporting, and Database Mining. Building a solid information foundation is essential to compete successfully in today’s global marketplace.

17)   GIS Software Intergraph

        Certificate Authority                                       Smart Card/Token Card

        Biometrics                                                      VAN

        Electronic Catalogues                                     VPN

Citadel has experienced groups of professionals specializing in providing document management, work flow, and image processing solutions for a wide variety of businesses and clients. Our experience in both document management, and its application in systems for a wide variety of industries, is unparalleled.

18)   Electronic Commerce/EDI

        ACH                                                             PKI

        ANSI x12,                                                    EDI Internet/Intranet Solutions

        EFT

Electronic Data Interchange (EDI) is the multi-functional communication technology that facilitates a paperless exchange of commercial information between partners. EDI expedites the preparation, communication, and processing of documents and transactions, eliminating the expense, errors and redundancy associated with paper processing. As well as improving cycle time, productivity, and data quality, EDI strengthens existing commercial relationships and attracts new EDI-compliant trading partners. From superior customer service to operational efficiency, EDI enhances your position in today’s globally interactive marketplace.

        ODMA                                                          TIF

        BMP                                                              JPEG

        GIF                                                                PDT

Document Management is the process of creating, reviewing, approving, releasing, and accessing the information that describes your business. Many businesses are adopting technology to assist them in managing this process because of the tremendous opportunities that exist to make this effort more efficient and cost effective.

20)   Telecommunications Wide Area Networks

        Public Switched Networks                             Virtual Private Networks

        High Capacity Infrastructure                           SONET

        ATM                                                             WDM

Comment:

Enterprise Networks consist of the hardware, software, and connectivity required to effectively transporting voice, data, and video across an enterprise. Moreover, these enterprise-wide infrastructures are typically vendor- and system-independent, and provide for anywhere-to-anywhere connectivity, locally, regionally, or globally. Sometimes referred to as the fourth utility, networks have become absolute prerequisites to the implementation of almost any mainstream information system of importance to business today.

21)   IT Staffing, Other Specific Technologies

        Technical & Application Expertise                  Customer Reporting

        Upgrades & Update Bulletin Installation          User Training & Education

Comment:

Software migration services help businesses leverage the functionality and investment of current computer systems, while building the paths to utilize new, advanced technology. Software migration allows companies to renovate current systems without losing their entire financial investment. Citadel has assembled a team of highly trained and experienced specialists who are practiced in all facets of testing procedures and processes. Unlike software vendors and implementation consultants who simply provide training, our professionals take full responsibility for data quality, user balancing and control functions, involving the users and internal auditors during the entire implementation process.

        NetDynamics                                                 PowerBuilder

        IBM Visual Age                                             JAVA

        Visual Basic

The Internet is a collection of thousand of networks connecting tens of millions of users in companies, governments, and educational institutions around the world. Through the Internet, individuals and organizations can instantly access and exchange information, process vital business transactions, and build strategic business advantages. Over the past year, Internet growth has been explosive. Analysts in every industry agree that the Internet is a critical tool for opening new markets and lowering costs of doing business. Citadel has the business experience and technical skills you need to realize the broad-based benefits of using the Internet. Our professionals specialize in providing end-to-end services for making the Internet connection, using Internet’s tools and protocols, and understanding the Internet’s true potential. Whether you need information retrieval from Gopher servers, or need to establish a marketing presence on the World Wide Web, Citadel has the knowledge and resources to help you stay competitive in today’s global marketplace.

•      Design reports and reporting structures, write production documents

•      Created procedures to move CDB's from test to production and apply online fixes

•      Developed SAS engines for the programmers to interface with DBS's system.

•      Developed all the activities for the conversion from loading files and developing interfaces to the training of personnel to the use of the new software

•      AP:M, AR:M, PDL-CODE, SDT, PC/LINK

•      Responsible for defining the requirements for the system implementation and interface with   the Physical Inventory systems

•      Developed the specifications for the programmers

•      Coded COBOL programs, View-Prints, DRW's, PDL programs, procedures, screens,       menus, databases and datasets.

•      GL: M 3.0, AP:M, AR:M, MVP, VP:M, PDL-CODE, SDT, DRW, PC/LINK 

•      Responsible for installing, updating and maintaining the M&D HR:M Payroll system.

•      Created HR:M TAX maintenance instruction, apply PTF, write batch and on-line M&D system  update.

•      HR: M, AP: M, GL: M